Information we collect
When you request a quote, we may collect your name, company, email address, phone number if provided, packaging requirements, estimated quantities, destination, timing, written project details and any photos, drawings or files you choose to upload.
We may also receive basic technical and attribution information such as the page you visited, referring page, campaign parameters, browser information, IP address and security logs. Google Analytics may collect aggregated website usage information according to its own terms and controls.
How we use information
We use submitted information to understand your packaging requirement, assess manufacturing feasibility, coordinate questions with appropriate production partners, prepare samples or commercial quotations, respond to you, protect the website from abuse and improve our products, content and service.
How project information is shared
BottleMarkets may share relevant project details with Puxing Tech Company Limited, Guangdong Junfeng Plastic Products Co., Ltd. and other qualified service or manufacturing partners when needed to evaluate or fulfill the request you asked us to handle. This may involve processing in the United States, Hong Kong or mainland China.
We also use service providers for website hosting, content delivery, email delivery and analytics, including Cloudflare, Resend and Google Analytics. We do not sell personal information.
Files, security and retention
Quote records and uploaded files are stored with restricted administrative access. No internet transmission or storage system is guaranteed to be completely secure, but we use practical access controls, transport encryption and server-side restrictions appropriate to the information handled.
We retain inquiry and project information for as long as reasonably needed to respond, maintain commercial records, support repeat programs, resolve disputes and meet applicable obligations. Information that is no longer needed may be deleted or anonymized.
Your choices
You may ask us to correct or delete information you submitted, or ask us to stop non-essential follow-up, by emailing [email protected]. We may keep records that are reasonably required for security, legal or transaction purposes.
Policy updates
We may update this policy as the website and our service providers change. The effective date at the top identifies the current version.